Effective Date: August 10, 2025
PsychSafe.com (“PsychSafe”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring the confidentiality, integrity, and security of the information you share with us. This Privacy Policy explains how we collect, use, store, share, and protect personal and organizational data when you use our website, applications, and related services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
We collect both personal information and non-personal information when you use PsychSafe.com, including:
a. Information You Provide Directly
Name, job title, and contact information (email address, phone number, mailing address)
Account login credentials
Payment and billing information (processed securely by our payment partners)
Employee or participant survey responses, feedback, and other workplace data you input into our platform
Communications with our support team
b. Information Collected Automatically
IP address, browser type, device information, and operating system
Usage data (pages visited, time spent, features used, etc.)
Cookies and similar technologies (see Section 7)
c. Organization-Level Data
Aggregated workplace analytics and dashboards
Key performance indicators (KPIs) and anonymized survey results
Compliance and audit records related to psychological health and safety standards
We use the collected information to:
Provide, operate, and improve our Services
Create aggregated reports to help organizations assess psychological health and safety without identifying individual respondents
Personalize the user experience and deliver relevant content
Process payments and manage subscriptions
Communicate updates, respond to inquiries, and provide support
Meet legal, regulatory, and compliance obligations
Detect and prevent fraud, misuse, or security threats
PsychSafe.com is designed to protect individual privacy. Personal responses to surveys and assessments are aggregated and anonymized before being shared with employers, managers, or administrators. No personally identifiable data is disclosed in organizational reports unless explicitly permitted or required by law.
We do not sell personal information. We may share data in the following circumstances:
With your consent – when you give us explicit permission
With service providers – third parties who help operate our platform (e.g., cloud hosting, analytics, payment processors) under strict confidentiality agreements
For legal compliance – if required by law, regulation, or court order
For business transfers – in connection with a merger, acquisition, or sale of assets
We store data on secure servers located in [Canada/Specify Regions]. We implement administrative, technical, and physical safeguards to protect data from unauthorized access, alteration, disclosure, or destruction.
Data is encrypted both in transit (using SSL/TLS) and at rest. Access to sensitive data is restricted to authorized personnel who require it for their job functions.
We retain personal and organizational data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
PsychSafe.com uses cookies and similar technologies to:
Enable core site functionality
Analyze usage patterns and improve performance
Customize content and user experience
You can manage cookie settings through your browser, but disabling cookies may limit some features of the Services.
Depending on your location, you may have rights under privacy laws such as PIPEDA, GDPR, or CCPA, including the right to:
Access and receive a copy of your personal data
Correct inaccurate or incomplete information
Request deletion of your personal data
Withdraw consent to data processing
Object to or restrict certain types of processing
Receive your data in a portable format
To exercise these rights, contact us at privacy@psychsafe.com.
If you access our Services from outside Canada, your information may be transferred to and processed in countries with different data protection laws. We take appropriate safeguards to ensure your data remains protected.
Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, technical, or operational reasons. Updated versions will be posted on our website with a revised “Effective Date.”
If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact:
PsychSafe Privacy Officer
Email: privacy@psychsafe.com
Address: 352 East River Road, New Glasgow, Nova Scotia, B2H 3P7
